This is by far the worst experience I’ve had dealing with Ali Baba and I have had some horrible experiences. My contact Lydia uses charm to hide being EXTREMELY unprofessional. She will lie and tell you whatever she thinks will get the sale. She pretends to not understand anything when you ask her to explain the contradictions. I specifically communicated to her the type of materials, products and even the type of customer that would be purchasing and using those products. She sent me a material that was a little bit stronger than the aluminum foil you have in your kitchen. DEFINITELY COULD NOT BE USED FOR WHAT WE DISCUSSED. When I reached out to her I offered a solution of deducting the cost of the tin foil emblems I received from the cost of another set using the more durable (expensive) material and after being told for days that “the bosses are too busy” she gave me their response, she offered to give me twenty dollars back. Or she promised to do a better job next time. BEWARE!!!!!